There are thousands of people across the globe accessing our website every day and in the majority of instances, there are no problems. Due to increased demand at this time, however, sometimes this can cause issues during the checkout process.
If you don’t receive a confirmation email from us after placing your order it is likely that the payment has not been processed and your order has not been completed successfully.
If an error occurs please clear your cache and browsing history and try again in 15 minutes.
If you continue to have issues placing an order online or if you are unsure as to whether or not your order has been successful, please contact us by email at firstname.lastname@example.org or you may use the Chat button on our sites so that our Customer Service Team can look into this for you.