In the event that you change your mind and wish to receive a refund for the order that you have placed, please contact us by email at info@cambridgemask.com.
Once your order has been cancelled, we cannot process your order further. Should you wish to place another order with Cambridge Mask you will need to start the order process again.
For refunds, our payment gateway takes between 5 and 15 days to complete the process. We will do our best to issue your refund as quickly as possible.
We have a dedicated team of people processing customer inquiries including customer refunds. Due to an increased volume of inquiries at this time, it may take a little longer than normal to get back to you but rest assured that we are working hard to support you and reduce these timeframes.
If you have further questions, please contact us by email at info@cambridgemask.com or Chat button on our sites to connect with our Customer Service Team.