Before you proceed to the checkout page please make sure that you have chosen the right size for the wearer, you can check our sizing guidelines here. Please note that the size will affect the comfort during the use of the mask. If you have an issue with the sizing, you are not alone! Sometimes this can happen, and we understand. Please contact us and we will see what we can do at info@cambridgemask.com.
At Cambridge Mask, we prioritize our customer’s health and safety. For hygiene and safety purposes we cannot accept the return of an opened product. Based on our policy, this can be done within 14 days counted from the date you have received the package. If the mask remains unopened and sealed in its original packaging wish to return the package, you may contact us by email at info@cambridgemask.com. Please note that shipping for a returned mask is payable by the customer.
If you need further assistance, please contact us by email at info@cambridgemask.com or Chat button on our sites to connect with our Customer Service Team.